The Sanitas Coach App offers people with cardiovascular risk factors personalised, evidence-based support for self-management and is designed to help them reduce or maintain these factors.

The Sanitas Coach App is intended for adults who have an increased risk of cardiovascular disease or who want to prevent it.

• People under the age of 18
• Pregnant persons
• Persons with mental impairments
• Persons with insufficient language skills

• Epilepsy
• Bipolar disorder
• Untreated excessive sleepiness (hypersomnolence)

No, Liva is not a real human coach; it is a chatbot. A chatbot (from “chat” + “robot”) is an automated, text-based dialogue system. Our chatbot works in a similar way to a real coach in that it seeks to enter into a dialogue based on your needs and habits, which may give the impression that you are conversing with a real person; however, this is not the case at any time.

Quality and safety are very important to us. The Sanitas Coach App is a certified Class IIa medical device as a Pathmate Coach and therefore meets the quality and safety requirements of the European Regulation (EU) 2017/745 on Medical Devices (MDR).

The data stored locally on your smartphone is encrypted; during synchronisation, data is also transmitted and stored in encrypted form. Our server systems are secured in accordance with the requirements of ISO 27001 and are only operated by certified Pathmate partners. Further details can be found in our privacy policy.

We record data so that the Sanitas Coach app can provide personalised feedback and improve the user experience. For this purpose, we also conduct usage analyses to determine which functions are particularly useful. However, we do not look at individual user data, only aggregated and anonymised data. You will find all the relevant information on this in the app’s privacy policy.

Yes, you need your own blood pressure monitor. Once you have measured your blood pressure, you can either enter the values manually or take a photo of them with your smartphone. Our scan function directly recognises the required values and transfers them to the app. As a further option, you can also connect your blood pressure monitor directly to the Sanitas Coach app so that the values are transferred automatically. Currently, values from Apple Health, Omron Connect and Withings are imported automatically.

You need a mobile internet connection (3G or higher) or a stable Wi-Fi connection to use the app.

You can use the Sanitas Coach app on a smartphone with one of the following operating systems:

• iOS version 15.0 or higher
• Android version 10.0 or higher

You can easily export your diaries (blood pressure, blood sugar, sleep, medication intake and activity) as a PDF at any time and make them available to your doctor during your next visit. You can also share your blood pressure data digitally with your doctor by generating a code. Your doctor can then access your data 24 hours a day via www.visite.sanitas-coach-app.com.

The Sanitas Coach App is developed by Pathmate, a team of behavioural psychologists and IT experts. For the development of the Sanitas Coach App, Pathmate works together with medical experts from the Hypertension Centre of the Hannover Medical School (MHH). The Sanitas Coach App is scientifically supervised and evaluated by MHH. You can find more information on Pathmate here.

Our content is developed in close collaboration with medical experts and is always based on the latest medical guidelines. We regularly and systematically review and update all content to ensure its accuracy and scientific relevance.

As a Pathmate Coach, the Sanitas Coach app is a certified Class IIa medical device and thus meets the quality and safety requirements of the European Medical Devices Regulation (EU) 2017/745 (MDR).

In addition, the Sanitas Coach app was the first blood pressure app ever to be certified by the German Hypertension League – further proof of the high medical and technical quality of our content.

Answer all questions in the app carefully and as accurately as possible – this is for your own safety. The information, targets and recommendations that the Sanitas Coach app gives you are based in part on your answers. Only if these are correct can the app provide you with optimal support. Further information on safe and effective use can be found in the instructions for use.

Yes. To make it easier to document your blood pressure readings, you can connect your blood pressure monitor directly to the Sanitas Coach app – this way, your readings are automatically transferred to the app.

the Sanitas Coach app currently supports automatic data transfer from Apple Health, Omron Connect and Withings.

Yes. To make it easier to document your physical activity, you can connect your smartwatch or wearables directly to the Sanitas Coach app – this way, your steps are automatically transferred to the app.

The Sanitas Coach App currently supports automatic data transfer from Apple Health, Google Fit, Fitbit, Polar and Garmin.